Almost everyone picks a restaurant on its reviews. So ask guests right after their visit how it was — privately, between you and the guest. Was something off? Then you hear it first, not Google.
Every guest who books through TableFlow gets asked how it was after their visit, on its own. Happy? Then you ask them to put it on Google. Not happy? Then you calmly fix it first.
After every visit the guest is automatically asked how it was, through TheNextReview. You don't have to do a thing.
A low score? You get a message straight away — before it's anywhere online.
Criticism comes in privately, so you get the chance to make it right.
Was it great? Then you send the guest on with one tap to leave a nice review.
The feedback is tied to the reservation and the guest card. Exactly clear who it's about.
All the scores help HorecaGPT tell you which guests you're at risk of losing.
Five small steps that protect your Google score and push it up.
Just a reservation through TableFlow, a night out like always.
After the visit they're privately asked how it was.
The manager gets a message right away — Google doesn't.
Give them a quick call, fix it. And send happy guests on to Google.
No separate review site that doesn't know your guests — TableFlow does.
| What you get | TableFlow | OpenTable | SevenRooms |
|---|---|---|---|
| Complaint goes to you privately first | ✓ | ✗ | ~ |
| The question goes out on its own after every visit | ✓ | ~ | ✓ |
| A heads-up right away on a low score | ✓ | ✗ | ~ |
| Send happy guests on to Google | ✓ | ✗ | ~ |
Short answers to what hospitality owners ask us most.
TableFlow asks the guest in private how it went after their visit. If the score is low, you hear about it straight away, so you can fix it before anything goes online.
It goes out automatically through TheNextReview, linked to the reservation. You don't have to do anything.
Yes. If the guest was happy, one tap sends them on to leave a review on Google.
94% of guests pick a restaurant based on reviews, and every extra star brings in 5 to 9% more turnover on average.