Finding a new guest costs money. Bringing a regular back costs almost nothing. Guests collect points automatically on every visit, and you decide what they can get for them.
The moment you mark a booking as present, the guest gets points. Nothing for you to track.
100 points for one person, 120 for two or three, 150 for four to six and 200 from seven up. Bigger tables earn more.
Write a review and the guest gets 50 points on top. Bring someone who comes to dine: 100 points for both.
Everyone starts at Bronze. Silver from 500 points, Gold from 2,500. The tier never drops, even when they spend points.
Points from every participating restaurant add up. Guests reach a reward sooner — and come back sooner.
Everything runs on the guest's name, automatically. Those who want it add their guest card to Google Wallet.
A coffee for 50 points, an amuse, a dinner for 1,000. You decide the price and whether you take part.
Four steps that run by themselves.
Mark the booking as present and the points are credited.
With you and at every other participating restaurant. It all lands in one pot.
Coffee on the house for 50 points, say. Visible once they have enough.
At the table they show their voucher and your staff ticks it off.
That's about one visit. A guest who hears after their first time that something is waiting comes back to collect it. Set it at 1,000 and that's eight to ten visits — almost nobody gets there. Pick something with a low cost and a high feel: a coffee, an amuse, a glass on arrival.
Your guests can add their balance to Google Wallet. Walk past your place and the card appears — points and all.
No separate programme to connect — it lives in your bookings.
| What you get | TableFlow | Separate loyalty tool | Stamp card |
|---|---|---|---|
| Built into your booking system | ✓ | ✗ | ✗ |
| No second subscription | ✓ | ✗ | ✓ |
| One balance across venues | ✓ | ~ | ✗ |
| Card in the phone | ✓ | ~ | ✗ |
| You set the reward | ✓ | ✓ | ✓ |
Short answers to what owners ask us most.
It depends on the table size: 100 points for one person, 120 for two or three, 150 for four to six and 200 from seven up. On top of that, 50 points for a written review and 100 for bringing in a guest who comes to dine.
Three: Bronze up to 499 points, Silver from 500 and Gold from 2,500. The tier looks at everything ever collected, so it doesn't drop when points are spent.
Yes. A guest collects at every participating restaurant on one balance and can redeem it at any venue offering rewards. That's what makes collecting worthwhile.
No. Everything runs on the guest's name automatically. Those who want it add their guest card to Google Wallet — still no separate app.
The venue where the guest redeems, even if the points were collected elsewhere. Consider who walks in: that guest chose you because they could redeem with you.
The loyalty programme and the rewards are part of Ultimate.